Remote pharmacy presence

A pharmacist in the room.
A robot on the floor.

RELAi is a telepresence and robotics platform designed to extend expert pharmacy supervision—connecting people, places, and critical dispensing workflows in real time.

01Continuous
supervision
02Guided
dispensing
03Fail-safe
control

Concept visualization · Development platform

Remote pharmacist presence Two-way video + audio Dispensing evidence Technician awareness Safety-first mobility

One presence layer

Built around the pharmacist. Not the machine.

RELAi keeps the remote pharmacist at the center of the experience while purpose-built robot, control, and recording systems handle the complex work behind the glass.

SYSTEM / 01

Always-on supervision

Independent video paths keep multiple pharmacy locations visible. The pharmacist can move between detailed views without losing awareness of the other site.

  • Persistent location health
  • Two-way WebRTC media
  • Cross-location critical alerts
SUPERVISION PATHS READY

The dispensing loop

A clear chain from scan to verified completion.

Continuous supervision and dispensing evidence stay separate by design. A request never becomes a success signal until the recording system confirms that required media is present and securely finalized.

  1. 01

    Identify

    A protected scan starts a structured work item without exposing patient details on the robot.

    BARCODE / WORKFLOW
  2. 02

    Connect

    The pharmacist stays in direct audio and visual contact while the verification path starts independently.

    WEBRTC / PRESENCE
  3. 03

    Verify

    Required video and audio are confirmed before the system reports that recording has begun.

    EVIDENCE / INTEGRITY
  4. 04

    Finalize

    Completion is authoritative only after original media and its receipt have been verified.

    RECEIPT / COMPLETE

Human connection

Technology that makes expertise feel present.

The robot is the endpoint, not the experience. A pharmacist can see the pharmacy, hear the room, guide the workflow, and stay visually available to the people on site.

2independent
media paths
3sstale-frame
display guard
0media stored
on the robot

Safety by architecture

Movement earns trust one stop at a time.

RELAi’s control design assumes networks fail. Commands expire quickly. Releasing a control, losing focus, changing locations, or dropping the connection issues a stop. The final hardware path is designed to enforce that stop independently of the cloud and robot computer.

STOP stays sovereignLocal watchdog · physical E-stop · no software override

Current state

Real software.
Honest boundaries.

RELAi is an actively developed platform with working control, media, recording, managed-device, and simulation systems. It is not presented as a certified production robot today.

Verified in software Control plane, real-time media paths, dispensing lifecycle, device identity, failure recovery

Physical acceptance remains Production robot hardware, embedded motor watchdog, physical E-stop, full camera and target-site validation

Build the next pharmacy

Bring expert presence
where it matters.

Interested in the RELAi platform, a development partnership, or a future pilot?

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